Contact & support

A team ready for your DJI projects.

Pre-purchase advice, order tracking, SEPA payment, delivery, returns and support: send us your request, we reply quickly with useful answers.

24h

100%

Online

SAV

Expert

support@djicapture.de

Reply within 24 business hours

Phone

+49 1521 6820184

24/7

Address

Alexanderplatz 1, 10178 Berlin, Allemagne

Administrative office

Availability

24/7

Online shop and email support

To speed things up

Indicate the DJI model concerned.

Specify whether it's about a purchase, a delivery, a return or support.

Add useful details: accessory concerned, issue encountered, desired timeframe.

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Product advice

Help choosing between Mini, Air, Mavic, Osmo and accessories.

Order tracking

Delivery, SEPA payment, reference and invoicing.

Support & returns

Diagnosis, manufacturer warranty and handling.

Tracked delivery3 to 5 business days

Official productspremium DJI selection

SEPA transfersecure payment

Customer supportreply within 24 business hours