Privacy Policy

GDPR compliant — Last updated: May 2026

1. Data controller

DJICapture, Alexanderplatz 1, 10178 Berlin, Allemagne — privacy@djicapture.de

2. Data collected

Data Purpose Retention
First name, last name, email Account and order management 3 years after last purchase
Delivery address Order shipping 3 years after last purchase
Order history After-sales service, accounting 10 years (legal obligation)
Newsletter email Sending marketing communications Until unsubscription
Technical cookies Cart, user session Session duration

3. Legal basis for processing

  • Contract performance: order processing, delivery, support
  • Consent: newsletter, non-essential cookies
  • Legal obligation: invoice retention (10 years)
  • Legitimate interest: site security, fraud detection

4. Data sharing

Your data is never sold. It may be shared with:

  • Tracked carriers — for delivery
  • Payment providers — for secure processing
  • Tax authorities — only under legal obligation

5. Your rights (GDPR)

You have the following rights over your data:

Right to access
Right to rectification
Right to erasure
Right to object
Right to portability
Right to restriction

To exercise these rights: privacy@djicapture.de. Reply within 30 days. In case of dispute, you may contact the competent German data protection authority.

6. Security

We implement appropriate technical and organizational measures: SSL/TLS encryption, password hashing (bcrypt), restricted data access, regular backups.

7. Cookies

We only use strictly necessary technical cookies (PHP session for cart and authentication). No tracking or advertising cookies are set without your consent.

Tracked delivery3 to 5 business days
Official productspremium DJI selection
SEPA transfersecure payment
Customer supportreply within 24 business hours