Privacy Policy

GDPR compliant — Last updated: May 2026

1. Data controller

Elektro Zwerg GmbH (Onlineshop DJICapture), Oldenburger Straße 8, 10551 Berlin, Deutschland — support@djicapture.de

2. Data collected

Data Purpose Retention
First name, last name, email Account and order management 3 years after last purchase
Delivery address Order shipping 3 years after last purchase
Order history After-sales service, accounting 10 years (legal obligation)
Newsletter email Sending marketing communications Until unsubscription
Technical cookies Cart, user session Session duration

3. Legal basis for processing

  • • Contract performance: order processing, delivery, support
  • • Consent: newsletter, non-essential cookies
  • • Legal obligation: invoice retention (10 years)
  • • Legitimate interest: site security, fraud detection

4. Data sharing

Your data is never sold. It may be shared with:

  • • Tracked carriers — for delivery
  • • Payment providers — for secure processing
  • • Tax authorities — only under legal obligation

5. Your rights (GDPR)

You have the following rights over your data:

Right to access
Right to rectification
Right to erasure
Right to object
Right to portability
Right to restriction

To exercise these rights: privacy@djicapture.de. Reply within 30 days. In case of dispute, you may contact the competent German data protection authority.

6. Security

We implement appropriate technical and organizational measures: SSL/TLS encryption, password hashing (bcrypt), restricted data access, regular backups.

7. Cookies

Necessary storage supports the session, cart and sign-in. Google Analytics, Google Ads and, where configured, Meta are loaded only after your explicit choice. Our cookie policy explains durations and how to withdraw consent.

Tracked delivery3 to 5 business days
DJI product cataloguetransparent information
SEPA transfersecure payment
Customer supportreply within 24 business hours