The site's payment method is an instant SEPA transfer. The transfer details are provided after order confirmation.
You can modify or cancel your order within 2 hours of confirmation, as long as it hasn't been prepared yet. Contact us quickly by email or phone.
Yes, absolutely. We use an SSL/TLS protocol to secure all your data. Payment is made by instant SEPA transfer, directly from your bank.
No, installment payment is not offered at this time. Orders are paid by instant SEPA transfer.
Delivery
Delivery is made within 3 to 5 business days with tracking. No priority delivery option is offered.
Yes! Tracked delivery is free for any order over €99. Below that, standard delivery fees apply.
We deliver to Germany, Austria, Belgium, Luxembourg and the Netherlands. For other destinations, contact us for a custom quote.
An email with the tracking number is sent to you upon shipment. You can track your package directly on the indicated carrier's website.
Products & Warranty
Yes, we are an authorized DJI reseller. All our products are new, in original packaging, with official manufacturer warranty.
All our products come with a 12-month DJI warranty. Some products offer an optional DJI Care Refresh warranty extension.
It's an annual insurance plan offered by DJI that covers accidental damage, including crashes and water landings. It includes up to 2 replacements per year.
We mainly offer official DJI accessories. A few third-party accessories selected for their quality are available in our catalog.
Returns & Support
You have 30 days after receipt to return an unused product in its original packaging. Returns are free for any manufacturing defect.
Contact our support team by email or phone. We process requests within 24h and arrange handling (replacement or repair) according to warranty terms.
Log in to your account, go to "My orders" and click "Request a return". You will receive a prepaid return label by email.